ORCID iD
André de Waal : 0000-0002-6442-8642
Article Type
Research Article
Abstract
This study explores how specific managerial behaviors support social value creation in UAE-based Takaful organizations. Using the High-Performance Organization (HPO) framework - particularly the Management Quality factor - it analyzes data from 230 questionnaires and 59 interviews. Findings show strengths in trust and relationship-building, but weaknesses in decision-making, leadership effectiveness, and performance management. Compared to national and global HPO benchmarks, the case organizations scored lower, indicating cultural and organizational barriers. The study offers industry-specific recommendations and presents a practical approach for measuring the alignment between managerial behaviors and ESG, CSR, and EDI goals in Islamic financial institutions.
Keywords
High performance organizations, Social value, UAE, Management behavior, Management quality
Recommended Citation
Waal, André de and Mroueh, Meerna
(2025)
"Management Behavior Required for Creating Social Value in the UAE,"
Arab Economic and Business Journal: Vol. 17
:
Iss.
1
, Article 2.
Available at: https://doi.org/10.38039/2214-4625.1054
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
