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ORCID iD

Aloma Jayasundera ORCID No. https://0009-0000-2357-8508, Rubhesh Jha ORCID No. https://orcid.org/0000-0002-7736-6903

Article Type

Research Article

Abstract

This study investigates how organisational and leadership knowledge impacts the resilience of Small and Medium Enterprises (SMEs) during economic downturns, focussing on a foreign-owned business processes and Information Consulting (IT) consulting company in Bahrain. This is a mixed-methods approach that integrates qualitative and quantitative data, including thematic analysis and Structural Equation Modelling (PLS-SEM). This study shows that an emphasis on external problems caused the company to disregard important internal challenges. The findings highlight the need for better crisis management and digital strategies to strengthen the organisation from within and create a better workplace culture. This study contributes new insights into the vital role of understanding internal dynamics in helping SMEs navigate economic challenges, ultimately enhancing their capability for survival and growth in adverse conditions.

Keywords

small businesses, crisis management, digital transformation, organisational resilience, Bahrain

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